The Telephone Consumer Protection Act (TCPA) regulates calls and text messages to consumers. List Lingo AI is built with TCPA compliance in mind.
What we do
- Capture explicit opt-in consent before sending automated messages.
- Honor STOP, UNSUBSCRIBE, and similar keywords automatically.
- Respect quiet hours (no messages between 9 PM and 8 AM local time).
- Disclose automated and AI-generated messaging clearly to recipients.
- Maintain consent records and audit logs.
What you must do as a customer
- Only message people who have given you explicit consent.
- Use approved templates or get our review before deviating.
- Do not import lists of consumers who have not opted in to messaging.
- Honor your customers' communication preferences.
Reporting concerns
Email info@listlingo.ai with subject line “TCPA” for fastest review.